Shipping & Return Policy.
Tracking information Supply us with your email address when you place your order and we will send you a copy of your invoice along with the tracking information specifically for your shipment.
Shipping costs are dependent on destination and timeline provided by the customer. An international surcharge will be applied to all Canadian orders to handle duties and levies. Additional charges will be applied to other international orders.
Anticipated delivery dates are based upon vendor supplied information and are subject to correction or change.
Rush shipping is available upon request. Additional shipping charges will apply to all rush orders placed after 6 p.m. EST. Charges for shipments outside the continental USA are subject to a surcharge. Shipping charge total will be calculated at the time the order is placed. Please call customer service at (212) 07-4828 if you need your order rushed.
Delivery Times
All of our in-stock items ship whin 24 to 48 hours if your order is placed by 6 pm ET, Monday-Friday (except holidays). All orders placed on Saturday, Sunday or on a weekday holiday will be shipped on the next business day. Delivery to the 48 contiguous states takes 3-7 business days. Delivery to Hawaii, Alaska and Puerto Rico takes 5-7 business days. We do not deliver to Post Office boxes.
PLEASE NOTE: During months of potential inclement weather, we cannot guarantee transit and delivery times.
Return Policy – 100% Satisfaction Guarantee
No-Hassle Return Policy – 100% Satisfaction Guarantee. We stand behind our products, period. If you need to return an unused product for any reason, we’ll be happy to credit your account, exchange the item or give you a refund for the cost of the merchandise if returned within 30 days from the receipt of your order.
Simply follow the return instructions on the back of your packing slip; then send the merchandise and packing slip back to usandp.com; it’s that easy! We recommend that you return your package by a carrier that requires a signature (FedEx, UPS, or Certified US Mail). Please retain tracking information until credit has been received.
USA and international, use the label on your packing slip or send your return to:
United Services and Products, Corp.
Attn: Merchandise Return Dept.
Attn: Merchandise Return Dept.
PO BOX 20260
New York, NY 10001